Help: SQL Server

Sharing my knowlege about SQL Server Troubleshooting Skills

Linux Learning : How to get IP Address using command line? What is equivalent of IPCONFIG in Linux?

Posted by blakhani on August 23, 2016

Recently, I created a Linux Ubuntu VM in my Hyper-V environment. To connect, I was using PuTTY tool and was getting “Access Denied” error. On the other hand, I was able to connect using Hyper-V console. Here is what I mean

I knew that I am definitely trying to connect to some other Ubuntu machine in my corporate network. All I need to figure out was the IP Address of my VM and connect using IP Address instead of the name. I took help from in-house expert Pradeep (b | t) and he showed me the magical command.

In Windows, we are used to use IPCONFIG to know the IP address of a Windows machine. In the same way, IFCONFIG is the command in Linux. Since I was able to connect using Hyper-V console, I ran the magical command.

It showed the IP Address ( and then I came back to PuTTy and provided IP to connect and Voilà, I was able to get it!

This might be something known to many (like Pradeep) but still unknown to few (like me) so sharing via blog.


Posted in Linux Learning | Tagged: , , | Leave a Comment »

Tips and Tricks: Useful Parameters of Get-ClusterLog

Posted by blakhani on May 20, 2016

Working with Root Cause Analysis (RCA) is also part of my work at Microsoft. In case of cluster failover RCA, it is very important to get cluster log. Sometimes there are situation where we want to generate cluster log for last few minutes for quicker analysis of live issues. This blog explains some common parameters which I used in my day-to-day troubleshooting.

I have 4 nodes cluster in my lab named SRV1, SRV2, SRV3, SRV4.

  • Default command – generates Cluster.log file on ALL nodes in C:\Windows\Cluster\Reports folder. File name would be Cluster.log


  • if we want the cluster log to be generated for specific node(s) then we can use –Node parameter. We can put comma separated node names as shown below.

Get-ClusterLog -Node SRV1, SRV3

  • You might know that the time shown in cluster log is UTC be default. Sometimes its difficult to translate UTC time to local time, specially for time-zones which has daylight saving. Luckily, cluster log can be generated in local time using parameter UseLocalTime . Here is the sample code.

Get-ClusterLog –UseLocalTime

  • Another useful parameter is to copy the files to specific location. This command would generate logs and also dump on specified location. in below example, I am dumping logs from all nodes to C:\Temp folder.

Get-ClusterLog –Destination “C:\Temp”

  • TimeSpan is another parameter which can generate cluster log for last number of minutes specified. By default it would generate Cluster.log for complete time. I find it useful when I repro’ed a problem and I want to look at cluster log for last 2 to 3 minutes. Here is the command to generate log for last 3 minutes.

Get-ClusterLog –TimeSpan 3

So, this is my favorite command after reproducing cluster issue on local node.

Get-ClusterLog -Node SRV1 -TimeSpan 2 -UseLocalTime -Destination C:\

Hopefully it would be useful.


Posted in Cluster, Tips and Tricks, Troubleshooting | Tagged: , , | 2 Comments »

SQL Server Cluster – Could not register Service Control Handler. Operating system error = 2310(This shared resource does not exist.).

Posted by blakhani on February 16, 2016

This is one of an interesting issue I faced with one of my customer. Its worth to share as this is NOT a very common issue and I was not able to find the solution which we discovered. We were having 2 nodes windows cluster running single clustered instance of SQL Server. Node names were SRV1 and SRV2.

Log Name:      Application
Source:        MSSQLSERVER
Date:          1/22/2016 6:10:33 AM
Event ID:      17141
Level:         Error
Keywords:      Classic
User:          N/A
Could not register Service Control Handler. Operating system error = 2310(This shared resource does not exist.).

  • Checked the log folder to see SQL server error log but there was no file generated there.
  • We tried starting the SQL server service via services.msc applet but that also did not work
  • net start mssqlserver also gives same
  • Interestingly, when we start sqlservr.exe from the command prompt it works fine.

Cluster Log shows below:

00000f44.00000ad8::2016/01/22-11:06:32.221 ERR   [RES] SQL Server <SQL Server>: [sqsrvres] StartResourceService: Failed to start MSSQLSERVER service.  CurrentState: 1
00000f44.00000ad8::2016/01/22-11:06:32.221 ERR   [RES] SQL Server <SQL Server>: [sqsrvres] OnlineThread: ResUtilsStartResourceService failed (status 435)
00000f44.00000ad8::2016/01/22-11:06:32.221 ERR   [RES] SQL Server <SQL Server>: [sqsrvres] OnlineThread: Error 435 bringing resource online.
00000f44.00000ad8::2016/01/22-11:06:32.221 ERR   [RHS] Online for resource SQL Server failed.
0000091c.00001230::2016/01/22-11:06:32.221 WARN  [RCM] HandleMonitorReply: ONLINERESOURCE for ‘SQL Server’, gen(1) result 5018.
0000091c.00001230::2016/01/22-11:06:32.221 INFO  [RCM] TransitionToState(SQL Server) OnlinePending–>ProcessingFailure.
0000091c.00001230::2016/01/22-11:06:32.221 ERR   [RCM] rcm::RcmResource::HandleFailure: (SQL Server)
0000091c.00001230::2016/01/22-11:06:32.221 INFO  [RCM] resource SQL Server: failure count: 2, restartAction: 0.
0000091c.00001230::2016/01/22-11:06:32.221 INFO  [RCM] resource SQL Server will not be restarting; isLowPriority: false; numDependents: 1, failureCount: 2, restartAction: 0
0000091c.00001230::2016/01/22-11:06:32.221 INFO  [RCM] TransitionToState(SQL Server) ProcessingFailure–>[WaitingToTerminate to Failed].
0000091c.00001230::2016/01/22-11:06:32.221 INFO  [RCM] TransitionToState(SQL Server) [WaitingToTerminate to Failed]–>[Terminating to Failed].
0000091c.00001230::2016/01/22-11:06:32.221 INFO  [RCM] Will retry online of SQL Server in 3600000 milliseconds.
0000091c.00001230::2016/01/22-11:06:32.221 INFO  [RCM] TransitionToState(SQL Server Agent) WaitingToComeOnline–>OfflineDueToProvider.
0000091c.00001450::2016/01/22-11:06:32.221 INFO  [RCM] HandleMonitorReply: TERMINATERESOURCE for ‘SQL Server’, gen(2) result 0.
0000091c.00001450::2016/01/22-11:06:32.221 INFO  [RCM] TransitionToState(SQL Server) [Terminating to Failed]–>Failed.


We also had a file share resource in cluster. Interestingly that failed with error:

File system check failed because scoped network name appears not to be registered with Server service, number of shares verified: 3.

Solution: Restart the “Server” Service. We tried keeping this server is delayed start mode but that didn’t help. We found that every time we restarted the node, we had same problem. So solution was to restart the “Server” service after reboot and then failover works without problem.

Posted in Cluster, SQL Server | Tagged: , , | 6 Comments »


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