Recently I was trying to do some test with old version of SQL and ran into interesting issue. I ran the setup of SQL Server 2008 RTM on Windows Server 2012. It failed with error
The service did not respond to the start or control request in a timely fashion
The error means that SQL Setup was unable to start the SQL Server service in middle of the installation. I had no choice but to cancel the installation. Here are the messages logged in various setup logs. here is the snip from Summary.txt
Final result: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
Exit code (Decimal): -595541211
Exit facility code: 1152
Exit error code: 49957
Exit message: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.
Start time: 2015-05-08 21:26:19
End time: 2015-05-08 21:37:05
Requested action: Install
Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20150508_212400\Detail.txt
Feature: Database Engine Services
Status: Failed: see logs for details
MSI status: Passed
Configuration status: Failed: see details below
Configuration error code: 0xDC80C325
Configuration error description: The service did not respond to the start or control request in a timely fashion.
Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20150508_212400\Detail.txt
I love the error message in summary as it tells me what exactly need to be done. Investigate, correct the cause, uninstall SQL and re-run setup. Perfect! So let’s investigate. Detail.txt had nothing interesting than telling that I am not able to start SQL Service. Since SQL service was present after cancelling the setup, I tried to start manually but it was same error via services.msc. So I tried to start SQL Server executable via command prompt by running sqlserver.exe –c –sMSQLSERVER command and it gave me below popup message.
Problem Event Name: BEX64
Application Name: sqlservr.exe
Application Version: 2009.100.1600.1
Application Timestamp: 4bb6b40b
Fault Module Name: StackHash_120f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_EF_FROM_ntdll+0x000000000009177A
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 120f
Additional Information 2: 120feecb532e5330843bb85768dc5d8d
Additional Information 3: 86ef
Additional Information 4: 86ef44a294d70f6087e5d1fcc74465eb
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The code highlighted above is Access Violation hex code. I did some more search and found below KB
https://support.microsoft.com/en-us/kb/2681562 (How to use SQL Server in Windows 8, Windows 8.1, Windows Server 2012, and Windows Server 2012 R2)
So, now I know that my issue is that RTM version of SQL Server 2008 is not supported on Windows Server 2012 and I have to do slipstreaming of media so that SP2 is installed along with RTM.
I Slipstreamed media using Peter’s blog http://blogs.msdn.com/b/petersad/archive/2011/07/13/how-to-slipstream-sql-server-2008-r2-and-a-sql-server-2008-r2-service-pack-1-sp1.aspx
After making media ready, I uninstalled SQL, restarted machine and used the slipstream media. This time I was able to install SQL without any error.
Hope this helps.